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Terms and Conditions


 

Destination Rewards, Inc. (“Program Manager”) is a service provider for the HomesClub Rewards Program; contact information for the Program Manager is available at www.homesclub.org. 

 

 

PROGRAM OVERVIEW

1.       The HomesClub Rewards Program (the “Program”) is offered to certain homesClub.org Customers, including you (“you”) at the sole discretion of homesClub.org.  Subject to these terms and conditions, you will receive savings coupons (Instant Rebate) to be used towards the purchase of goods or services from participating merchants through www.homesclub.org. The Program or any portion thereof may be revised or terminated with 30 days prior written notice.  If the Program is terminated, you will only have 90 days from the termination date to use all of your accumulated Instant Rebate.  All Program offers, including the participating merchants are subject to availability and may change without notice.  You may access continuously updated Terms and Conditions of the HomesClub Rewards Program at www.homesclub.org (“website” or “Program website”).

2.       An online account (“Program Account”) will be set up to record your activity in the Program, including the amount of Instant Rebate you may have accumulated.  Instant Rebate will be deposited in your Program Account directly by homesClub.org.  You may accumulate Instant Rebate as long as your homesClub.org Account is open and not in default at any time.  If your Account is closed for any reason, you will not be eligible to accumulate Instant Rebate.  To activate your Program Account you must complete a customer profile at www.homesclub.org.  Once you submit your profile, you consent to be bound by all the terms and conditions as stated herein.  You further signify agreement to these terms and conditions (as they may be modified from time to time) when you make any purchase through the Program.

3.       HomesClub Rewards has no cash value, may not be assigned, transferred and/or pledged to any third party.  You have no property rights or other legal interests in Instant Rebate.  You are responsible for any personal tax liability that may be related to the participation in the Program.    

4.       homesClub.org has the right to monitor all Program Account activity.  If your Program Account shows signs of fraud, abuse or suspicious activity, you may lose your accumulated Instant Rebate, and, as a result of this activity, homesClub.org may close your Program Account immediately.  If you have conducted any fraudulent activity, homesClub.org reserves the right to take any necessary legal action and may have grounds to confiscate any goods or services purchased as a result of such activity. In addition, you may be liable for monetary losses to homesClub.org, including litigation costs and damages, and you will not be allowed to participate in the Program in the future.  If your Program Account does not represent the correct amount of Instant Rebate that you should have been awarded as determined by homesClub.org, homesClub.org reserves the right to adjust your Instant Rebate balance.  If you have been given Instant Rebate in error or if you believe your Program Account has been the subject of any suspicious activity, please contact the HomesClub Rewards Service Center immediately.  If it is determined you have been the victim of a fraud, the amount of Instant Rebate you have received will be transferred into a new Program Account.

5.       homesClub.org, its affiliates, the Program Manager, and any merchants participating in the Program make no guarantees, warranties or representations of any kind concerning Program offers available.  All offers from participating merchants are void where prohibited by applicable federal, state or local laws or regulations and are subject to change as may be necessary to comply with such laws or regulations.  You release homesClub.org, its affiliates, the Program Manager, and any merchants participating in the Program from all liability regarding the purchase and use of any goods or services from participating merchants as part of the Program, including any goods that may be lost, stolen or destroyed.  All participating merchants are in no way affiliated with or responsible for Program administration.

ACCUMULATING HomesClub Rewards

1.       You may accumulate Instant Rebate on a monthly.  Please allow 6-8 weeks for the Instant Rebate you accumulate to be deposited in your online account.

2.       There is no limit to the amount of Instant Rebate you may accumulate.

USING HomesClub Rewards

1.       You may use your Instant Rebate for savings from participating merchants only by purchases made through www.homesclub.org. Instant Rebate may only be used to pay for a portion of the total charges at each participating merchant.  The entire remaining balance of charges for any goods and services, including any related taxes, shipping charges and/or applicable fees, from a participating merchant must be charged at the time of transaction to a credit card.  Please refer to www.homesclub.org for the current pricing of goods and services and the amount of Instant Rebate that can be used to purchase them at participating merchants.  Upon confirmation and full payment, the amount of Instant Rebate you have used will be subtracted from your Program Account. 

2.       HomesClub Rewards may not be combined with or applied to other certificates, promotions or special offers, special rate programs, including, but not limited to: Upgrades, travel packages, group, internet, convention/company meeting, senior rates, companion rates, 3rd or 4th person rates, student or child rates, early bookings or value added price programs or repeat passenger or repeat guest programs, or industry discounts.

3.       All transactions after your initial purchase, including but not limited to revisions and cancellations, if allowed and subject to all fees, must be carried out through the website at www.homesclub.org or by calling the HomesClub Rewards Service Center at 1-866-25-Rewards (1-866-257-3927).

4.       Terms, cancellation policies, hotel or resort or other merchant participation are subject to change without notice.  There are no refunds, exchanges, replacements or conversions for currency, credit or rewards for no-shows or unused amounts of Instant Rebate.  In some cases, there may be changes in circumstances that are beyond the control of Program Manager, and/or its affiliates. Accordingly, Program Manager and/or its affiliates reserve the right to substitute the components and suppliers of the offer should circumstances so require.

5.       Depending on the type of good or service purchased through the Program, certain limitations and restrictions may apply.  Delivery of merchandise may not be made outside the fifty United States.  Please allow two to four weeks for delivery of all non-travel related goods, except for magazine subscriptions.  You should allow eight to ten weeks for magazine subscriptions to begin.  Florida residents are subject to up to 6.5% sales tax on applicable purchases.

6.       You may cancel an order for a non-travel related product purchased through the Program only by calling the HomesClub Rewards Service Center at 1-866-25-Rewards (1-866-257-3927) during operating hours on the same day you made the order. After that time, your order cannot be cancelled or changed, and is completely non-refundable.  To return any damaged products or if you receive defective or damaged merchandise you may return your item for replacement or refund within 30 days of receipt of the product. For assistance contact HomesClub Rewards Service Center at 1-866-25-Rewards (1-866-257-3927) or contact us@ destinationrewards.com.

GENERAL LIMITATION OF LIABILITY

1.       Program Manager, its agents, assignees and designees, act only as order processors for the hotels, resorts, condominiums, cruise lines, airlines and certain other suppliers.  homesClub.org, Program Manager, and their respective affiliates, agents, assignees, and designees do not assume any liability or responsibility for damage, expense, inconvenience, injury, accident, death or damage to any persons or property, whatsoever, with respect to any supplier or at any hotel, resort, condominium or on any ship or aircraft, or in transit to and from said venues.  Nor will homesClub.org, Program Manager, and their respective affiliates, agents, assignees, and designees assume any liability or be responsible in any way for any damage, expense or inconvenience due to cancellations or delays due to weather or mechanical breakdowns, or arising from war, acts of God or acts of terrorism.

2.       Neither homesClub.org nor Program Manager, nor any of their affiliates or suppliers will have any liability whatsoever for purchases made in good faith by individuals who claim to have authority to act on your behalf.

3.       homesClub.org, Program Manager and/or their affiliates shall not be liable for errors or omissions by their employees or agents in interpreting or in carrying out the terms of this Program.

4.       Neither homesClub.org, nor Program Manager, nor any of their affiliates, nor any supplier to the Program will have any liability whatsoever for any loss, damage, expense, non-performance, consequential or special damages, accident or injury incurred in the course of a Program participant’s use of any good or service received through the Program or as a result of any defect in or failure of such rewards.  homesClub.org, Program Manager, and/or their affiliates make no guarantees, warranties or representations of any kind, expressed or implied, with respect to the goods or services offered by any supplier and specifically disclaim any implied warranties or merchantability or fitness for a particular purpose.

GIFT CARDS & CERTIFICATES

1.       Gift cards/certificates are subject to the terms and conditions set by the merchants who issue the gift cards/certificates. The terms and conditions are provided to us by those merchants and are their responsibility. Expiration policies and non-usage fees may apply; however, expiration will occur no earlier than 12 months from the date of purchase. For further details, please review the information on the page featuring the gift card/certificate you wish to purchase.

2.       Gift cards/certificates may not be cancelled or returned.  Gift cards/certificates should be treated like cash; no refunds or replacements will be provided for lost or stolen gift cards/certificates.

TRAVEL

1.       The HomesClub Rewards may be used for saving for hotel and other travel reservations depending on factors including, but not limited to, the location, length of stay and desired travel dates. Instant Rebate is applied to the most competitive, unrestricted published prices offered directly from participating hotels, resorts, condos and cruise lines. Instant Rebate is applied at the time of transaction for instant savings at the point of purchase.

2.        In general, when a transaction includes travel, one of the travelers must be at least 18 years of age and must have a major credit card in his/her name at the time of check-in to cover any incidental charges incurred during the stay. The actual minimum age requirement is always determined by the travel supplier and may vary. It is the sole responsibility of the traveler to verify minimum age requirements.

3.       It is your responsibility to review and verify the accuracy of all documents and correspondence with regard to names, dates, and room and/or cabin category. You will be responsible for any errors or omissions not brought to the attention of Program Manager within 24 hours of receipt of those documents or email confirmation.

4.       It is the sole responsibility of the traveler to determine and obtain all necessary documentation required for travel. Travelers are responsible to know what legal documents are needed to enter different countries.

5.       All reservations are based on availability and are limited to what is available for booking on the Program website at the time of transaction.

6.       Transportation to/from the hotel, cruise, airport, condominium or resort, if required, is not included. Prices displayed on the Program website DO NOT include, merely by way of example and without limitation, any applicable hotel service or resort fees, charges for optional incidentals (such as mini-bar snacks or telephone calls), fuel surcharges or regulatory surcharges. The supplier will assess these fees, charges and surcharges either at check-in or upon checkout.

7.       Tax Recovery Charge: Taxes charged on Program Manager are a recovery of applicable transaction taxes (e.g., sales and use, occupancy, room tax, excise tax, value added tax, airport surcharges, airport fees, etc.) that Program Manager pays to the vendors (e.g., hotels, airlines, etc.) in connection with the purchase.

Hotels

1. Hotel cancellation and refund policies along with cancellation fees, if applicable, vary by travel supplier and will be disclosed at the time of booking.

2. For hotel and resort reservations the traveler must present a copy of the Hotel Confirmation Check-In Voucher at check-in. The traveler may be denied check-in without this document. If you need additional copies of the confirmation before traveling please visit the My Account section on the Program website. Any of your pending confirmations may be viewed and printed.

Condominiums

1.       When you book a condominium, you and your guests are subject to the same rules and regulations as would be the condominium owner. Any damage caused to the condominium complex, condominium or any property thereon by you or your guests will be your responsibility. Failure to comply with condominium rules and regulations or disruptive behavior may result in the withdrawal of accommodations.  Program Manager will provide no refunds, credits, or alternative accommodations in the event accommodations are withdrawn.

2.       Condominium amenities may change. Program Manager assumes no responsibility or liability for any such changes.  Program Manager does not make any comment regarding the quality of the condominiums listed, but ratings by other organizations may be provided.  Program Manager is not responsible for different standards and customs in other countries.

3.       The condominium reserves the right to assign any unit of the same size and occupancy as confirmed on this confirmation. Oceanfront and ocean view units are not guaranteed unless specifically noted on the confirmation. If a condominium complex cancels Member’s reservation due to overbooking, Program Manager accepts no responsibility other than to re-book Member into another condominium in the same general area for the same time period (i.e., if you were booked into Orlando, FL USA,  Program Manager will rebook Member into another condominium in the Orlando area).

4.       Cancellation Policy - All confirmations are final and non-refundable. Condominium reservations may not be cancelled once confirmed.  There is no refund for any portion of your stay.

5.       Guest must be at least 21 years old or accompanied by a legal guardian.

6.       Guest must call condominium complex if arriving late or on a day other than the arrival date shown, in order to hold the reservation.

7.       A major credit card and/or security deposit may be required upon check in.

8.       Price shown does not include incidental charges such as telephone calls or taxis. Some condominiums require additional fees for the use of certain amenities and facilities. These fees are determined and collected at the host condominium. Occupancy taxes and other such fees (i.e., key, security, damage, utility, etc.) that may be required by some condominiums are the Member’s responsibility.

Cruises

Cruise cancellation and refund policies along with cancellation fees, if applicable, vary by travel supplier. For an overview of information for respective cruise line cancellation policies, please click on the More Info option on the cruise page. It is the sole responsibility of the passenger to be familiar with the penalties assessed for cancellation. In addition to any fees assessed by the cruise line, once a cruised has been booked and paid for, a $50 administrative fee will apply for all cancellations for any reason. Cancellation charges subject to change without notice.

Flights

1.        All airline tickets booked using HomesClub Rewards are non-refundable, nontransferable, and non-endorseable.  Name changes are not permitted.  Any changes to an existing airline reservation will result in penalties or change fees assessed by the airline and travel supplier, paid to Program Manager or its designee. 

2.        For information regarding airline liability limitations, cancellations, flight interruptions, no-shows, baggage limitations and liability, and any other regulations, including those of the Warsaw Convention, please consult your air carrier as such regulations, policies, and procedures are not the responsibility of the Program Manager or homesClub.org.  Flight cancellations and interruptions and oversold flights are outside of the control of the Program Manager and homesClub.org.  These situations must be addressed by the applicable air carrier and may be subject to Federal or State regulations.  Fares are not guaranteed until ticketed.  It is recommended that travel insurance be purchased. 

3.        Airfares are not guaranteed until ticketed.

4.        The recipient agrees to abide by all terms and conditions of purchase applicable to the travel supplier with whom recipient deals through the Website. Air carriers are required to make available to the public the terms of their contract of carriage.  In addition, while traveling, travelers must comply with all FAA rules and regulations as well as airline policies, as applicable.  Failure to do so may result in loss of privileges. Program Manager and its affiliates will not be responsible for any damages suffered by travelers as a result of any such failure.

5.        Non-US Destinations:   International Travel – US and foreign government imposed charges will be added to your final airline ticket cost.  The amount varies depending on routing and destination.

6.        Non-US Destinations:  International Travel – Some countries charge a separate departure tax that is collected at the departure airport and may have to be paid in local currency.  This tax is not included in your ticket price.

7.        If you believe you should be awarded frequent flyer miles for a flight purchased through the Program website, please contact your air carrier and provide them with your frequent flyer number.  The proper awarding of frequent flyer miles is not the responsibility of Program Manager or homesClub.org. The applicability of frequent flyer mileage credit is at the sole discretion of the air carrier.

SELLER OF TRAVEL REGISTRATION
Destination Rewards, Inc. is a registered seller of travel in California, Florida, Hawaii, Iowa, Nevada and Washington under each state's seller of travel regulations.

State Seller of Travel Registration Numbers for Destination Rewards, Inc.:

California registration number: 2067889-50 (Registration as a seller of travel does not constitute approval by California. Destination Rewards, Inc. is not a participant in the Travel Consumer Restitution Fund. California law requires that certain sellers of travel have a trust account or bond. Destination Rewards, Inc. has a bond issued by Beach City Bonds in the amount of $5000);

Florida registration number: ST-35620

Hawaii registration number: TAR- Pending

Iowa registration number: 762

Nevada registration number: 2003-0378


NEVADA RECOVERY FUND FOR CONSUMERS DAMAGED BY SELLERS OF TRAVEL - You may be eligible for payment from the Recovery Fund if you have paid money to a seller of travel registered in this state for the purchase of travel services or a vacation certificate and you have suffered certain financial damages as a result of the transaction. To obtain information relating to your rights under the Recovery Fund and filing a claim for recovery from the Recovery Fund, you may contact the Consumer Affairs Division of the Department of Business and Industry at the following locations:

SOUTHERN NEVADA:
1850 East Sahara Avenue
Suite 101
Las Vegas, Nevada 89104
Phone: 702.486.7355
Fax: 702.486.7371
ncad@fyiconsumer.org

NORTHERN NEVADA:
4600 Keitzke Lane
Building B, Suite 113
Reno, Nevada 89502
Phone: 775.688.1800
Fax: 775.688.1803
renocad@fyiconsumer.org

Washington registration number: 602-338-670

 

 

 





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